Return and exchange policy
- If you want to return a Grand Style product, you have 30 days to return any unused product and in its original package to get your money back, provided that the purchase invoice is kept
- Your receipt of payment (purchase invoice)
- The product must be in its perfect condition as it was arrived.
- The product must be in its original packaging.
- We refund money in the same way as the original payment (for example, purchases made using credit cards will be refunded to the same credit card account that was used for payment).
Purchases that cannot be returned:
- Pieces embroidered with beads.
- Hand-made furnishings (handmade).
Method of replacement:
- You have 30 days from the date of shipment to exchange products.
- Color or shape can be replaced.
- A product purchased can be exchanged on the GRAND STYLE website. Go to a GRAND STYLE branch that has the same product and exchange your product.